General terms and conditions of sale

1. Preamble: These General Terms and Conditions of Sale (hereinafter “GTCS”) apply to all sales of products made by the company “Compassion Madagascar” via the website www.compassionmadagascar.org. By placing an order on this site, you accept without reservation these Terms and Conditions.

2. Identification of the company :

Company name: Compassion Madagascar

Head office: Hôpital Befelatanana, Service Pédiatrie Porte 005, Antananarivo Madagascar

Contact: contact@compassionmadagascar.org /

+261 34 04 524 58 / +261 32 92 297 60

3. Products: The products offered for sale are bags made in Madagascar. They are made using traditional craftsmanship, highlighting local skills and supporting the socio-economic life of the Malagasy nation. Because every purchase is much more than a simple gesture: it preserves craft traditions, improves the living standards of local communities by providing jobs for women, and helps to eradicate malnutrition through the continuity of our activities.

4. Ordering: To place an order, the customer must follow the online ordering process and provide the necessary information. The order is confirmed by sending a confirmation e-mail to the address indicated by the customer.

5. Prices: The prices of products are indicated in Euros, all taxes included, excluding delivery costs. Compassion Madagascar reserves the right to modify prices at any time, but the products will be invoiced on the basis of the prices in force at the time the order is validated.

6. Payment : Payment is made online by paypal, credit card via a secure platform.

7. Delivery: Products are delivered to the address indicated by the customer when ordering. Compassion Madagascar undertakes to dispatch orders as quickly as possible. Delivery times vary according to destination.

8. Disputes: These General Terms and Conditions of Sale are governed by Malagasy law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing this, the courts of Antananarivo shall have jurisdiction.