General Terms and Conditions of Sale

  1. Preamble: These General Terms and Conditions of Sale (hereinafter “GTC”) apply to all product sales made by the company “Compassion Madagascar” through the website www.compassionmadagascar.org. By placing an order on this site, you unreservedly accept these GTC.
  2. Company Identification:
  • Company Name: Compassion Madagascar
  • Head Office: Hôpital Befelatanana, Service Pédiatrie Porte 005, Antananarivo, Madagascar
  • Contact: contact@compassionmadagascar.org / +261 34 04 524 58 / +261 32 92 297 60
  1. Products: The products offered for sale are bags made in Madagascar. They are crafted with artisanal expertise, highlighting local skills and thereby supporting the socio-economic life of the Malagasy nation. Each purchase is much more than just a simple act: it preserves artisanal traditions, improves the living standards of local communities by providing jobs to women, and helps eradicate malnutrition through the continuation of our activities.
  2. Order: To place an order, the customer must follow the online ordering process and provide the necessary information. The order is confirmed by sending a confirmation email to the address provided by the customer.
  3. Price: Product prices are indicated in Euros, inclusive of all taxes, excluding delivery charges. Compassion Madagascar reserves the right to modify prices at any time, but products will be billed based on the rates in effect at the time of order validation.
  4. Payment: Payment is made online via PayPal or credit card through a secure platform.
  5. Delivery: Products are delivered to the address provided by the customer during the order process. Compassion Madagascar commits to shipping orders as quickly as possible. Delivery times vary depending on the destination.
  6. Disputes: These General Terms and Conditions of Sale are subject to Malagasy law. In case of a dispute, an amicable solution will be sought before any legal action. Failing this, the courts of Antananarivo will have jurisdiction.